The quarterly plan will consist of executing the following services. Creative Clarity will:
Can I cancel anytime?
Yes, you can cancel anytime. You are under no obligation to continue the ongoing service. We just ask you give us 14 days notice so we can carry out our last thorough update of the website and remove our administrator credentials.
What if I would like some changes done to my website? Is this included?
We offer 1 hour of free updates/changes (e.g. changing your home page slider image, text, etc) every quarter as part of our website care plan.
How do I contact you when I have a problem?
We provide a support ticket desk for quick turnaround and tracking of all support requests. You can submit all requests to firstname.lastname@example.org and we will reply within normal business hours.
What if my website has been hacked?
The good news is, if you have purchased our website care plan, we have a backup of your website on a secure cloud server. If your website has been hacked we can either try to clean it*, or worse case scenario we will revert back to a previous back up.
*Additional charges may apply.